Sean Foster
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Portrait of Sean Foster

Sean Foster Senior Software Engineer

I build the software companies run on.

Salesforce and NetSuite apps, the integrations that keep them in sync, and AI that talks to their customers. Every screen below is my real code, rendered with made-up data.

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  • 7 years of experience
  • 10 Salesforce certifications
  • Florida Institute of Technology, Computer Science
  • Orlando, FL · Remote
The live wall of my AI support agent's review tool: ten chats in progress and a scoreboard of chats closed by the agent.

AI support agent

1 in 3

chats now finish with no person involved, up from 21% the month before.

See the project

Technologies I work with

Selected work

Real screens from real projects.

Client names are left out on purpose. Open any project for its screens and architecture.

01 · HealthcareAn AI support agent that actually fixes thingsClinic staff chat in, and the agent fixes claims, orders and accounts on its own.Salesforce Messaging Einstein Bots Apex
02 · HealthcareA 13-step onboarding workspace for new practicesEverything needed to bring a practice and its clinics live, in one guided workspace.Salesforce Lightning Web Components Apex
03 · NonprofitEvent operations, from request to closed booksOne event request becomes an ERP project, warehouse moves, on-site scanning and a clean closeout.Salesforce NetSuite Boomi
04 · Retail techConsolidated invoicingHundreds of store invoices rolled into one bill per customer, reviewed and sent on schedule.NetSuite SuiteScript Map/Reduce
05 · Retail techOne portal for buying and serviceOne place for retail customers to buy hardware, request service and follow rollouts.Product design Azure PostgreSQL
06 · Retail techAI answers from the field guidesStaff ask inside the CRM and get a cited answer from the company's own guides.Salesforce Apex Lightning Web Components
07 · Retail techHardware exchanges, straight from a customer's help deskA restaurant chain's help desk tickets become hardware exchanges, with tracking sent back.MuleSoft ServiceNow API Salesforce
08 · EnergyOne questionnaire engine, any processAdmins define scored questionnaires as records, and one component renders any of them.Salesforce Lightning Web Components Apex
09 · EnergyPay-by-link checkout for parts quotesCustomers open a secure link, review their parts quote and pay by card.Salesforce Sites Visualforce Lightning Web Components
10 · Real estateA public rules site that publishes itselfA public rulebook that rebuilds its pages and PDFs every time compliance publishes.Experience Cloud Salesforce Knowledge Lightning Web Components
11 · Home improvement120 lead automations, moved without losing a leadAbout 120 lead automations moved to a new integration platform without dropping a lead.Workato Zapier Salesforce
12 · Home improvementLead SimulatorFires realistic test leads in the front door and follows each one through every system.Salesforce Lightning Web Components Apex
13 · ManufacturingLive finance and operations dashboardsLive finance dashboards that replaced hand-built workbooks and tie to the ledger.NetSuite SuiteQL Node-RED

About me

Seven years of building what companies run on.

I like owning a problem end to end. Nearly everything on this site I designed, built, shipped and then kept running in production, working straight with the people who use it.

Who I am

A senior software engineer building on Salesforce, NetSuite and the integration platforms between them, with a growing share of AI that real customers use every day.

Education

Florida Institute of Technology

B.S. Computer Science

01 · People first

I start with the people who will use it.

Warehouse leads, billing clerks, support agents. The screen has to fit how they already work.

02 · Whole system

I design the whole system.

CRM, ERP, integrations and AI, drawn as one picture before any code gets written.

03 · Small steps

I ship in small steps.

Working software in a sandbox within days, then steady releases through a real deploy pipeline.

04 · Easy to run

I make it easy to run without me.

Clear errors, retries and logs, so an ops team can see what happened and fix it.

Certifications

10

Salesforce certifications

  • Application Architect
  • Data Architect
  • Sharing and Visibility Architect
  • Platform Developer I and II
  • JavaScript Developer I
  • MuleSoft Developer I, and more

Platforms

  • Salesforce
  • Service Cloud
  • Experience Cloud
  • Salesforce Messaging
  • NetSuite
  • MuleSoft
  • Boomi
  • Workato
  • Databricks
  • Azure
  • AWS
  • Node-RED

Languages

  • Apex
  • JavaScript
  • Lightning Web Components
  • SuiteScript
  • Python
  • SQL
  • DataWeave
  • Java

Contact

Have something that needs building?

I take on full-time roles and focused projects. Email is the fastest way to reach me.

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